Privacy Policy

401 Connect Corp.

Effective Date: December 30, 2025

Last Updated: December 30, 2025

Your Privacy Matters

401 Connect Corp. ("401 Connect," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following information when you book a ride or use our services:

  • •Full name
  • •Email address
  • •Phone number
  • •Pickup and drop-off addresses
  • •Travel date and time
  • •Number of seats and luggage
  • •Payment-related details (processed securely via third-party providers)
  • •Referral information (name, phone, email of referred passengers)

1.2 Automatically Collected Information

When you use our Platform, we may automatically collect:

  • •IP address
  • •Device type and browser information
  • •Usage data (pages visited, actions taken)
  • •Date and time of access
  • •Approximate location data

1.3 Payment Information

401 Connect does not store full credit card or BNPL payment details.

All payments are processed securely through third-party payment providers such as Stripe, Afterpay, and Klarna. These providers collect and process payment information in accordance with their own privacy policies.

2. How We Use Your Information

We use your information to:

  • •Process and manage ride bookings
  • •Calculate pricing and seat availability
  • •Communicate booking confirmations, updates, and refunds
  • •Provide customer support
  • •Improve our services and route planning
  • •Comply with legal, regulatory, and accounting requirements
  • •Prevent fraud and misuse of the Platform
3. Disclosure of Information

We may share your information with:

  • •Drivers, solely for the purpose of fulfilling your ride
  • •Payment processors (e.g., Stripe, Afterpay, Klarna)
  • •Service providers that support our operations (email, analytics, hosting)
  • •Legal or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

4. Buy Now, Pay Later (BNPL) Services

If you choose a BNPL option:

  • •Your personal and payment information may be shared with the BNPL provider
  • •Refunds and payment schedules are managed by the BNPL provider
  • •BNPL providers operate under their own privacy policies

401 Connect is not responsible for the privacy practices of third-party payment providers.

5. Data Retention

We retain personal information only for as long as necessary to:

  • •Fulfill the purposes outlined in this policy
  • •Comply with legal, tax, and accounting obligations
  • •Resolve disputes and enforce agreements

Booking and transaction records may be retained for audit and regulatory purposes.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against:

  • •Unauthorized access
  • •Disclosure
  • •Alteration
  • •Loss or misuse

Note: Despite these measures, no system can be guaranteed to be 100% secure.

7. Your Rights (Canada – PIPEDA)

You have the right to:

  • •Request access to your personal information
  • •Request corrections to inaccurate or incomplete data
  • •Withdraw consent (subject to legal or contractual restrictions)

Requests can be sent to:
📧 401connects@gmail.com

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • •Improve website functionality
  • •Analyze usage trends
  • •Enhance user experience

You may disable cookies through your browser settings; however, some features may not function properly.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. 401 Connect is not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective when posted on the Platform. Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

📧 info@401connect.ca

🏢 401 Connect Corp.

📍 Ontario, Canada